Zuse API

curl https://api.bineric.com/v1/zuse \
  -H "Authorization: Bearer $BINERIC_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "model": "zuse-27b",
  "state": "Hi, I was charged twice for my monthly pass last week. I want my money back as soon as possible, this is the second time it has happened!",
  "questions": {
    "team": {
      "type": "choice",
      "instructions": "Which team should handle it?",
      "criteria": {
        "billing": "Payments and refunds",
        "technical": "The app or website is not working",
        "travel": "Questions about routes and departures",
        "other": "Other"
      }
    },
    "refund": {
      "type": "noul",
      "instructions": "Is the customer asking for a refund?"
    },
    "urgency": {
      "type": "score",
      "instructions": "How urgent is it?",
      "criteria": [
        "Not urgent",
        "Normal",
        "Urgent",
        "Critical"
      ]
    }
  }
}'

import os
import requests

response = requests.post(
    "https://api.bineric.com/v1/zuse",
    headers={"Authorization": f"Bearer {os.environ['BINERIC_API_KEY']}"},
    json={
        "model": "zuse-27b",
        "state": "Hi, I was charged twice for my monthly pass ...",
        "questions": {
            "team": {
                "type": "choice",
                "instructions": "Which team should handle it?",
                "criteria": {
                    "billing": "Payments and refunds",
                    "technical": "The app or website is not working",
                    "other": "Other",
                },
            },
            "refund": {"type": "noul", "instructions": "Is the customer asking for a refund?"},
        },
    },
    timeout=30,
)
response.raise_for_status()
answers = response.json()["answers"]

if answers["team"]["confidence"] >= 0.9:
    route_to(answers["team"]["choice"])   # act on it
else:
    send_to_human_review()                 # not sure enough

const response = await fetch("https://api.bineric.com/v1/zuse", {
  method: "POST",
  headers: {
    Authorization: `Bearer ${process.env.BINERIC_API_KEY}`,
    "Content-Type": "application/json",
  },
  body: JSON.stringify({
    model: "zuse-27b",
    state: "Hi, I was charged twice for my monthly pass ...",
    questions: {
      team: {
        type: "choice",
        instructions: "Which team should handle it?",
        criteria: { billing: "Payments and refunds", technical: "The app is not working", other: "Other" },
      },
      refund: { type: "noul", instructions: "Is the customer asking for a refund?" },
    },
  }),
});

const { answers } = await response.json();
console.log(answers.team.choice, answers.team.confidence, answers.refund.noul);